Communication is key when using contractors

While I may disagree with the volume of contractors that provide a less-than-ideal service and product, this article from Shell Busey is none-the-less great advise.

Can you trust your repair person?

A CBC Marketplace investigation into the quality of work provided by typical repair people.  The results will infuriate you.

CBC Video

The problem with this storey is that the average home owner would never know they had been ripped off and so would not know to complain and this type of shabby work would continue over and over again.